Support
Write to us
gamebuddydestek@gmail.comWe usually reply within a few business days. For account requests, writing from the email address on your account helps us help you faster.
Frequently asked questions
How do I delete my account?
In the app, go to My profile → Settings → Delete my account. Your profile, matches and messages are permanently deleted.
If you can't access the app, write to gamebuddydestek@gmail.com from the email address on your account; we complete requests within 30 days.
How do I cancel my Premium subscription?
Subscriptions are managed by Apple. On your iPhone go to Settings → your name → Subscriptions → Game Buddy → Cancel Subscription.
You can also get there from the app: My profile → Settings → Manage my subscription.
Deleting your account does not cancel your subscription. Cancel the subscription first.
I forgot my password.
On the sign-in screen, tap Continue with email → Forgot my password. A reset link is sent to your email; if it doesn't arrive within a few minutes, check your spam folder.
How do I report or block a user?
Open the user's profile and use the menu in the top right: Report or Block. People you block can no longer see you or message you. Manage them under Settings → Blocked users.
How do I change my ad permissions?
iPhone tracking permission: on your iPhone go to Settings → Privacy & Security → Tracking.
If you're in Europe: in the app go to My profile → Settings → Ad permissions.
Premium members don't see ads.